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The following terms and conditions apply to all transactions on Noctimania.com.
Placing an order indicates your acceptance of these terms and conditions.
Please read them carefully and print a copy for future reference.
OUR GOODS
We always strive to give as much technical information as possible about the
products we sell. All images, descriptions, specifications and advertising on
our site are for the purpose of giving you the most accurate description possible of our goods. In the unlikely event that one of the
materials used in the making of any garment is unavailable, we will substitute
it with a material of similar construction, texture, weight and appearance of
equal or greater value. We always try to make sure that the information given
on our site is as up to date as possible but we cannot guarantee that this will
always be the case. If you need more specific information you are welcome to
email us, and if we are able to, we will answer your enquiry as quickly as
possible.
Goods are
either handwash or dry clean only. No
returns will be accepted where items have not been cleaned in accordance with
their care labels.
PAYMENT AND PRICES
We accept all major credit and debit cards, all payments are processed via paypal for your security and peace of mind. You may pay using your paypal account or by simply entering your card details when prompted. The total price payable for the goods and delivery will be as shown at the time
when you place your order. We reserve the right to make adjustments to the
price if due to error causing the price
published for the goods to be wrong
whether or not the order has been confirmed. In the unlikely event that this happens we
will inform you of the correct price and give you the opportunity to cancel the
order.
RETURNS
As all of
our garments are handmade we are only able to accept returns if there is a
fault with the item. We can not accept returns if you have simply ordered the wrong size or colour (if you
are at all unsure of the size you require please read the size chart relating
to the item you are interested in, or contact us prior to purchase) In the
unlikely event that there is a fault with one of our items please return it to
us for repair and contact us via e-mail informing us of this along with details of the fault and we will repair
and return it to you free of charge.
DELIVERY
All of
our items are shipped via royal mail recorded delivery and should reach the delivery address within 2-3 weeks. You
will be contacted by us if for any
reason we anticipate that your item may take longer than this to reach you. We
can not be held responsible for any delays with delivery that may occur once
the item dispatched is in the hands of
Royal Mail. If your order does not
reach you within the specified delivery time please contact us and we will provide the tracking number for
your item so that you will be able to track it via royal mail.
DELIVERY CHARGES
Delivery is free on all UK orders. European orders are shipped at a flat rate of £5.00 per item. Orders are shipped to the rest of the world at a flat rate of £10.00 per item.
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